Terms of Service
Last Updated: 6, June 2026
Welcome to PlayNest UK. By accessing and using our website, you agree to comply with and be bound by the following Terms of Service. Please read these carefully before using our website.
1. About Us
PlayNest UK is an independent online toy store offering toddler, outdoor, and educational toys for customers across the United Kingdom.
Email: info@playnestuk.com · Phone: +44 7846 156300
Address: 9 Clarence Parade, Cheltenham GL50 3NY, United Kingdom
2. Website Use
By using this website, you confirm that you are at least 18 years old, or are using the website under the supervision of a parent or legal guardian. You agree not to misuse the website, attempt unauthorised access, or engage in any activity that may harm the website or its users.
3. Product Information
We make every effort to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is completely error-free. Product colours and appearance may vary depending on your screen settings.
4. Orders
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion, including cases involving suspected fraud, pricing errors, or unavailable products. You will be notified if your order cannot be fulfilled.
5. Pricing & Payments
All prices displayed on our website are in GBP (£) and include applicable taxes. Payments are processed securely through trusted third-party payment providers. We accept Visa, Mastercard, and Stripe.
6. Shipping
We aim to process and dispatch orders promptly. Delivery times may vary depending on location and courier services. Estimated delivery times are provided for guidance only and are not guaranteed. Please see our Shipping Policy for full details.
7. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.
8. Intellectual Property
All website content, including text, graphics, logos, images, and design elements, is the property of PlayNest UK or its content suppliers and may not be copied or used without permission.
9. Limitation of Liability
PlayNest UK shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the extent permitted by UK law.
10. Governing Law
These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page. Continued use of the website following any changes constitutes acceptance of the updated terms.
12. Contact Information
Questions about the Terms of Service should be sent to us at:
Business Name: PlayNest UK
Website: https://playnestuk.com
Physical Address: 9 Clarence Parade, Cheltenham GL50 3NY, United Kingdom
Phone: +44 7846 156300
Email: info@playnestuk.com
Contact Form: CLICK HERE
Business Hours: Monday–Friday, 9:00 AM to 6:00 PM
Response Time: Customer Support Response Time: Within 24 hours