Payment Policy

Last Updated: 6, June 2026

Accepted Payment Methods

PlayNest UK accepts the following payment methods:

  • Visa (debit and credit cards)
  • Mastercard (debit and credit cards)
  • Stripe (secure online payment gateway)

⚠ The website footer currently displays a “Cash on Delivery” badge. If this payment method is not actually offered, please remove it immediately — this is a common trigger for Google Merchant Center misrepresentation issues.

Payment Security

All payments are processed securely through trusted third-party payment providers using SSL encryption. We do not store your payment card details on our servers.

Currency

All prices are displayed and charged in GBP (£). We do not currently accept payments in other currencies.

Order Confirmation

Upon successful payment, you will receive an order confirmation email to the address provided at checkout. If you do not receive a confirmation within 24 hours, please check your spam folder or contact us at info@playnestuk.com.

Payment Failures

If your payment is declined, please check your card details and try again, or contact your bank. PlayNest UK is not responsible for charges incurred due to failed payment attempts.

Fraud Prevention

We reserve the right to cancel any order where fraudulent activity is suspected. In such cases, we will notify you and issue a full refund of any amount charged.

8. Contact Information

For any questions regarding our payment procedures, please contact us using the details below.

Business Name: PlayNest UK
Website: https://playnestuk.com
Physical Address: 9 Clarence Parade, Cheltenham GL50 3NY, United Kingdom

Phone: +44 7846 156300
Email: info@playnestuk.com
Contact Form: CLICK HERE

Business Hours: Monday–Friday, 9:00 AM to 6:00 PM
Response Time: Customer Support Response Time: Within 24 hours